FAQ Page

FAQ Page

Explore Your Questions

Deposit and withdrawal are available at any time. Be sure, that your funds are not used in any ongoing trade/mining before the withdrawal. The available amount is shown in your dashboard on the main page in your account.

You can see this anytime on your accounts dashboard.

Visit the password reset page, type in your email address and click the `Reset` button. Visit the password reset page, type in your email address and click the `Reset` button.

You will get an automatic notification once we send the funds and you can always check your transactions or account balance. Your chosen payment system dictates how long it will take for the funds to reach you. You will get an automatic notification once we send the funds and you can always check your transactions or account balance. Your chosen payment system dictates how long it will take for the funds to reach you.

You can withdraw the full amount of your account balance minus the funds that are used currently for supporting opened positions. You can withdraw the full amount of your account balance minus the funds that are used currently for supporting opened positions.

Yes depositing money to your account is absolutely safe, private and secure. All transactions are communicated using Secure Socket Layer(SSL) technology, ensuring that your personal information is safe.

Cryptocurrencies are decentralized, so they do not require a bank to process transactions. This helps us eliminate bank transaction fees, saving us 2 to 5 percent on each transaction.

There are money-back guarantees on every plan you subscribe for. We have a risk management department that keeps your investment protected.

Our company is engaged in a full mining service focused on the cryptocurrency mining market.

To make an investment you have to create an account either as a private or institutional investor. Once you are signed up, proceed to make a deposit, then choose an investment plan that suits you but choosing the standard plan which gives you more benefits due to its mining capacity. All deposits must be made through the Investor portfolio area.

We're more than 4.5million+ registered member. You can register with minedodax if you aren't a member, to give you the accessibility to our mining system.